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Acuity SchedulingvsHeartbeat

Acuity Scheduling runs appointment businesses with intake forms, reminders, and payments. Heartbeat is a friendly home for a small paid community with chat, events, and courses.

How Acuity Scheduling and Heartbeat compare

Acuity Scheduling is built for businesses that live by the appointment. Client self-booking, calendar sync, intake forms, automated reminders, packages and memberships, gift certificates, payments at booking, and multiple staff calendars keep a salon, clinic, or coach running. It is part of Squarespace and works with or without a Squarespace site.

Heartbeat is a friendly place to start a paid community without a big budget. For $49 a month you get channels, threads, chat, voice rooms, DMs, unlimited courses and events, a custom domain, checkout pages, five automation workflows, and Pulse, an AI that actually sets up channels, offers, and pages for you. Grow adds unlimited workflows, DM rules, an affiliate program, and white-label email; Scale adds a branded app. For a founder with a small group who wants courses and calls next to the conversation, Heartbeat covers a lot for the price.

Where they are different

Acuity Scheduling

  • Acuity is the appointment system.
  • Acuity keeps a client list with notes.
  • Acuity sends confirmations.

Heartbeat

  • Heartbeat's landing page is the door to a private space.
  • Heartbeat emails members through workflows and a weekly digest.
  • Heartbeat's events sync to members' calendars.
  • Heartbeat charges 5% to 1.25% on payments.

Choose Acuity Scheduling when appointments are the business and you need reminders, intake, packages, and staff calendars.

Choose Heartbeat when a small paid community with courses, calls, and member chat is the product.

Compare features

What's on Acuity Scheduling and Heartbeat

A check means that capability is available. Acuity Scheduling and Heartbeat are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Acuity Scheduling: Not included
    Heartbeat: Included
  • Custom domain
    Acuity Scheduling: Included
    Heartbeat: Included
  • Theme and fonts
    Acuity Scheduling: Included
    Heartbeat: Included

Audience and email

  • Audience
    Acuity Scheduling: Included
    Heartbeat: Included
  • Marketing emails
    Acuity Scheduling: Not included
    Heartbeat: Included

Commerce

  • Shop payments
    Acuity Scheduling: Included
    Heartbeat: Included
  • Scheduling and bookingsLink to external scheduling available on Starter.
    Acuity Scheduling: Included
    Heartbeat: Not included

Team

  • Admin users
    Acuity Scheduling: Included
    Heartbeat: Included
  • Per-admin permissions
    Acuity Scheduling: Included
    Heartbeat: Included
  • AI Assistant
    Acuity Scheduling: Included
    Heartbeat: Included

* Note: This table does not capture every feature of Acuity Scheduling or Heartbeat, and is not intended as a comprehensive list. We keep this page current, but Acuity Scheduling or Heartbeat may add or remove features that are not shown here.

Acuity Scheduling vs Heartbeat pricing

Compare plans, prices, and what it costs to get started.

Cardel: An alternative to
Acuity Scheduling and Heartbeat

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Acuity Scheduling or Heartbeat?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Acuity Scheduling or Heartbeat when you want your work, audience, and sales in one place. The feature list on this page shows where Acuity Scheduling and Heartbeat are marked.

  • Can I use Cardel with Acuity Scheduling or Heartbeat?

    Yes. Cardel pages can link out to other products, so you can keep Acuity Scheduling or Heartbeat for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Acuity Scheduling and Heartbeat?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Acuity Scheduling and Heartbeat set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Acuity Scheduling or Heartbeat to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

Acuity Scheduling vs Heartbeat - Cardel