Is Cardel an alternative to Beacons or Help Scout?

Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Beacons or Help Scout when you want your work, audience, and sales in one place. The feature list on this page shows where Beacons and Help Scout are marked.

Can I use Cardel with Beacons or Help Scout?

Yes. Cardel pages can link out to other products, so you can keep Beacons or Help Scout for what it does best and bring the rest of your work to Cardel.

How much does Cardel cost compared with Beacons and Help Scout?

You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Beacons and Help Scout set their own prices, so check their pricing pages on this page for current plans.

How do I switch from Beacons or Help Scout to Cardel?

Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

Compare

BeaconsvsHelp Scout

Beacons is a creator toolkit: link in bio, store, email marketing, and invoicing in one. Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts.

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How Beacons and Help Scout compare

Beacons is more than a link page. A link-in-bio, digital product store, email marketing, media kit, brand-deal invoicing, and AI tools give a creator a mini back office without leaving the app. For someone monetizing social attention with sponsors and downloads, it is a clever, generous bundle.

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Where they are different

Beacons

Beacons is a profile with tools.
Beacons emails from its platform.
Beacons sells downloads and links.

Help Scout

Help Scout is the support tool beside your site.
Help Scout handles email and Beacon chat for anyone.
Help Scout has no marketing email.

Choose Beacons when you are monetizing a social audience with sponsors, downloads, and a bio link.

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

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What's on Beacons and Help Scout

A check means that capability is available. Beacons and Help Scout are marked only when the offer is comparable, not the same product.

Site and brand

Workspace site
Beacons: Included
Help Scout: Not included

Audience and email

Audience
Beacons: Included
Help Scout: Included
Marketing emails
Beacons: Included
Help Scout: Not included
Campaign workflows
Beacons: Included
Help Scout: Not included

Messaging

Messaging Center
Beacons: Not included
Help Scout: Included
AI Suggest
Beacons: Not included
Help Scout: Included

Commerce

Shop payments
Beacons: Included
Help Scout: Not included
Scheduling and bookingsLink to external scheduling available on Starter.
Beacons: Included
Help Scout: Not included

Team

Admin users
Beacons: Included
Help Scout: Included
Per-admin permissions
Beacons: Not included
Help Scout: Included
AI Assistant
Beacons: Included
Help Scout: Included

Feature comparison for Beacons and Help Scout
Feature	Beacons	Help Scout
Site and brand
Workspace site	Included	Not included
Audience and email
Audience	Included	Included
Marketing emails	Included	Not included
Campaign workflows	Included	Not included
Messaging
Messaging Center	Not included	Included
AI Suggest	Not included	Included
Commerce
Shop payments	Included	Not included
Scheduling and bookingsLink to external scheduling available on Starter.	Included	Not included
Team
Admin users	Included	Included
Per-admin permissions	Not included	Included
AI Assistant	Included	Included

* Note: This table does not capture every feature of Beacons or Help Scout, and is not intended as a comprehensive list. We keep this page current, but Beacons or Help Scout may add or remove features that are not shown here.