Is Cardel an alternative to Disciple or Help Scout?

Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Disciple or Help Scout when you want your work, audience, and sales in one place. The feature list on this page shows where Disciple and Help Scout are marked.

Can I use Cardel with Disciple or Help Scout?

Yes. Cardel pages can link out to other products, so you can keep Disciple or Help Scout for what it does best and bring the rest of your work to Cardel.

How much does Cardel cost compared with Disciple and Help Scout?

You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Disciple and Help Scout set their own prices, so check their pricing pages on this page for current plans.

How do I switch from Disciple or Help Scout to Cardel?

Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

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DisciplevsHelp Scout

Disciple gives community owners branded iOS and Android apps with subscriptions. Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts.

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How Disciple and Help Scout compare

Disciple does the thing most community platforms charge a premium for: every plan includes your own iOS and Android app listed under your name, a synced web version, and no Disciple branding anywhere your members look. Groups, feeds, DMs, events, native video, livestreaming, courses, push notifications to segments, and a customer success manager who helps you through the app store submission. Associations, training providers, nonprofits, and membership brands that want an icon on the member's phone are who it is built for.

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Where they are different

Disciple

Disciple lives behind a login and a home screen icon.
Disciple reaches members with push notifications and hands email to Mailchimp or ConvertKit.
Disciple starts at $599 a month for a branded app with unlimited members.
Disciple has courses, livestreams, tiers, and in-app purchases.

Help Scout

Help Scout is the support tool beside your site.
Help Scout handles email and Beacon chat for anyone.
Help Scout has no marketing email.

Choose Disciple when your members should open an app with your name on it, and a private community with groups, events, and paid tiers is the whole point.

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

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What's on Disciple and Help Scout

A check means that capability is available. Disciple and Help Scout are marked only when the offer is comparable, not the same product.

Audience and email

Audience
Disciple: Included
Help Scout: Included
Email on your domain
Disciple: Not included
Help Scout: Included

Messaging

Built-in chat
Disciple: Included
Help Scout: Included
Messaging Center
Disciple: Not included
Help Scout: Included

Commerce

Shop payments
Disciple: Included
Help Scout: Not included

Team

Admin users
Disciple: Included
Help Scout: Included

Feature comparison for Disciple and Help Scout
Feature	Disciple	Help Scout
Audience and email
Audience	Included	Included
Email on your domain	Not included	Included
Messaging
Built-in chat	Included	Included
Messaging Center	Not included	Included
Commerce
Shop payments	Included	Not included
Team
Admin users	Included	Included

* Note: This table does not capture every feature of Disciple or Help Scout, and is not intended as a comprehensive list. We keep this page current, but Disciple or Help Scout may add or remove features that are not shown here.