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FlodeskvsHelp Scout

Flodesk is design-first email with unlimited sends and workflows, priced by list size. Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts.

How Flodesk and Help Scout compare

Flodesk made email marketing pretty and easy to stay in. Gorgeous templates, an editor designers enjoy, workflows, forms and link-in-bio pages, and unlimited sends on every paid plan. Pricing now scales with active subscribers; anyone on the old unlimited plan keeps it. Flodesk Checkout adds simple sales pages. Small brands with taste pick it and stay.

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Where they are different

Flodesk

  • Flodesk pages capture leads.
  • Flodesk sends.
  • Flodesk Checkout sells a product page.

Help Scout

  • Help Scout is the support tool beside your site.
  • Help Scout handles email and Beacon chat for anyone.
  • Help Scout has no marketing email.

Choose Flodesk when email design is the job and you want unlimited sends on a list-sized plan.

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

Compare features

What's on Flodesk and Help Scout

A check means that capability is available. Flodesk and Help Scout are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Flodesk: Included
    Help Scout: Not included

Audience and email

  • Audience
    Flodesk: Included
    Help Scout: Included
  • Email on your domain
    Flodesk: Not included
    Help Scout: Included
  • Marketing emails
    Flodesk: Included
    Help Scout: Not included
  • Campaign workflows
    Flodesk: Included
    Help Scout: Not included

Messaging

  • Messaging Center
    Flodesk: Not included
    Help Scout: Included

Commerce

  • Shop payments
    Flodesk: Included
    Help Scout: Not included

Team

  • Admin users
    Flodesk: Included
    Help Scout: Included
  • AI Assistant
    Flodesk: Included
    Help Scout: Included

* Note: This table does not capture every feature of Flodesk or Help Scout, and is not intended as a comprehensive list. We keep this page current, but Flodesk or Help Scout may add or remove features that are not shown here.

Flodesk vs Help Scout pricing

Compare plans, prices, and what it costs to get started.

Cardel: An alternative to
Flodesk and Help Scout

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Flodesk or Help Scout?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Flodesk or Help Scout when you want your work, audience, and sales in one place. The feature list on this page shows where Flodesk and Help Scout are marked.

  • Can I use Cardel with Flodesk or Help Scout?

    Yes. Cardel pages can link out to other products, so you can keep Flodesk or Help Scout for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Flodesk and Help Scout?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Flodesk and Help Scout set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Flodesk or Help Scout to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.