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FramervsHelp Scout

Framer lets designers ship animated marketing sites and a CMS from the canvas. Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts.

How Framer and Help Scout compare

Framer is the fastest way from design canvas to live site. Freeform layout, effects and animations, a CMS, localization, and a template community let designers publish marketing sites that look and move like products. If you think in Figma and want the site to feel that way, Framer is a joy.

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Where they are different

Framer

  • Framer ends at publish.
  • Framer has no reader accounts.
  • Framer sells nothing natively.

Help Scout

  • Help Scout is the support tool beside your site.
  • Help Scout handles email and Beacon chat for anyone.
  • Help Scout has no marketing email.

Choose Framer when the site is a designed artifact and motion matters.

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

Compare features

What's on Framer and Help Scout

A check means that capability is available. Framer and Help Scout are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Framer: Included
    Help Scout: Not included

Public content

  • Blog
    Framer: Included
    Help Scout: Not included

Audience and email

  • Audience
    Framer: Not included
    Help Scout: Included
  • Email on your domain
    Framer: Not included
    Help Scout: Included

Messaging

  • Built-in chat
    Framer: Not included
    Help Scout: Included
  • Messaging Center
    Framer: Not included
    Help Scout: Included

Team

  • Admin users
    Framer: Included
    Help Scout: Included
  • AI Assistant
    Framer: Included
    Help Scout: Included

* Note: This table does not capture every feature of Framer or Help Scout, and is not intended as a comprehensive list. We keep this page current, but Framer or Help Scout may add or remove features that are not shown here.

Framer vs Help Scout pricing

Compare plans, prices, and what it costs to get started.

  • Framer

    Current plans and prices

    See what Framer charges on their pricing page.

  • Help Scout

    Current plans and prices

    See what Help Scout charges on their pricing page.

Cardel: An alternative to
Framer and Help Scout

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Framer or Help Scout?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Framer or Help Scout when you want your work, audience, and sales in one place. The feature list on this page shows where Framer and Help Scout are marked.

  • Can I use Cardel with Framer or Help Scout?

    Yes. Cardel pages can link out to other products, so you can keep Framer or Help Scout for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Framer and Help Scout?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Framer and Help Scout set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Framer or Help Scout to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.