Compare
GoHighLevelvs
Help Scout
GoHighLevel is an agency system: CRM, calendars, SMS and email, funnels, and white-label. Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts.
How GoHighLevel and Help Scout compare
GoHighLevel is the operating system agencies build a business on. Unlimited contacts and users on every plan, sub-accounts you can resell under your own brand, a CRM with pipelines, unified Conversations across SMS, email, calls, WhatsApp, and social DMs, booking calendars that sync with Google and Outlook, workflow automation, reputation management, and Voice and Conversation AI. If you run marketing for local businesses, or want to sell software to them, HighLevel is the deepest toolbox in the category.
Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.
Where they are different
GoHighLevel
- HighLevel is built to run many businesses from one login, with usage-based charges for texts, calls, emails, and AI.
- Both put inbound email into an inbox.
- HighLevel Blogs publish SEO-ready posts.
Help Scout
- Help Scout is the support tool beside your site.
- Help Scout handles email and Beacon chat for anyone.
- Help Scout has no marketing email.
Choose GoHighLevel when you serve clients or local businesses and need CRM, SMS, calling, reviews, funnels, and sub-accounts that you can rebill or white label.
Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.
Compare features
What's on GoHighLevel and Help Scout
A check means that capability is available. GoHighLevel and Help Scout are marked only when the offer is comparable, not the same product.
Site and brand
- Workspace siteGoHighLevel: IncludedHelp Scout: Not included
Public content
- BlogGoHighLevel: IncludedHelp Scout: Not included
Audience and email
- AudienceGoHighLevel: IncludedHelp Scout: Included
- Email on your domainGoHighLevel: IncludedHelp Scout: Included
- Marketing emailsGoHighLevel: IncludedHelp Scout: Not included
- Campaign workflowsGoHighLevel: IncludedHelp Scout: Not included
Messaging
- Built-in chatGoHighLevel: IncludedHelp Scout: Included
- Messaging CenterGoHighLevel: IncludedHelp Scout: Included
Commerce
- Shop paymentsGoHighLevel: IncludedHelp Scout: Not included
- Scheduling and bookingsLink to external scheduling available on Starter.GoHighLevel: IncludedHelp Scout: Not included
Team
- Admin usersGoHighLevel: IncludedHelp Scout: Included
- Per-admin permissionsGoHighLevel: IncludedHelp Scout: Included
- AI AssistantGoHighLevel: IncludedHelp Scout: Included
* Note: This table does not capture every feature of GoHighLevel or Help Scout, and is not intended as a comprehensive list. We keep this page current, but GoHighLevel or Help Scout may add or remove features that are not shown here.
GoHighLevel vs Help Scout pricing
Compare plans, prices, and what it costs to get started.
GoHighLevel
Current plans and prices
See what GoHighLevel charges on their pricing page.
Help Scout
Current plans and prices
See what Help Scout charges on their pricing page.
Cardel: An alternative to
GoHighLevel and Help Scout
You don't pay until you publish.
Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.
Common questions
Is Cardel an alternative to GoHighLevel or Help Scout?
Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace GoHighLevel or Help Scout when you want your work, audience, and sales in one place. The feature list on this page shows where GoHighLevel and Help Scout are marked.
Can I use Cardel with GoHighLevel or Help Scout?
Yes. Cardel pages can link out to other products, so you can keep GoHighLevel or Help Scout for what it does best and bring the rest of your work to Cardel.
How much does Cardel cost compared with GoHighLevel and Help Scout?
You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. GoHighLevel and Help Scout set their own prices, so check their pricing pages on this page for current plans.
How do I switch from GoHighLevel or Help Scout to Cardel?
Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.
Compare Cardel, GoHighLevel, and Help Scout
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