Compare
Help Scoutvs
Mighty Networks
Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts. Mighty Networks bundles community, courses, events, and memberships in one network.
How Help Scout and Mighty Networks compare
Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.
Mighty Networks is built around one idea: people join for the content and stay for each other. Spaces that mix feed, chat, events, and courses, paid memberships charged in hundreds of currencies, native iOS and Android apps for every member, livestreaming, gamification, and Mighty Co-Host AI that drafts your landing page and brand from a single question. If you want to sell a $48 a month membership and keep members active on their phones, Mighty is designed for that job and has the numbers to show for it.
Where they are different
Help Scout
- Help Scout is the support tool beside your site.
- Help Scout handles email and Beacon chat for anyone.
- Help Scout has no marketing email.
Mighty Networks
- Mighty's website is a landing page in front of a members-only Network, indexable on Scale and up.
- Mighty reaches members with notifications and a Message All Members announcement and hands newsletters to Kit.
- Mighty sells memberships, courses, and bundles through plans.
- Mighty has chat between members.
Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.
Choose Mighty Networks when a paid membership with courses, events, and a native app is the business, and member-to-member activity is the value you sell.
Compare features
What's on Help Scout and Mighty Networks
A check means that capability is available. Help Scout and Mighty Networks are marked only when the offer is comparable, not the same product.
Site and brand
- Workspace siteHelp Scout: Not includedMighty Networks: Included
Audience and email
- AudienceHelp Scout: IncludedMighty Networks: Included
- Email on your domainHelp Scout: IncludedMighty Networks: Not included
Messaging
- Built-in chatHelp Scout: IncludedMighty Networks: Included
- Messaging CenterHelp Scout: IncludedMighty Networks: Not included
Commerce
- Shop paymentsHelp Scout: Not includedMighty Networks: Included
Team
- Admin usersHelp Scout: IncludedMighty Networks: Included
- Per-admin permissionsHelp Scout: IncludedMighty Networks: Included
- AI AssistantHelp Scout: IncludedMighty Networks: Included
* Note: This table does not capture every feature of Help Scout or Mighty Networks, and is not intended as a comprehensive list. We keep this page current, but Help Scout or Mighty Networks may add or remove features that are not shown here.
Help Scout vs Mighty Networks pricing
Compare plans, prices, and what it costs to get started.
Help Scout
Current plans and prices
See what Help Scout charges on their pricing page.
Mighty Networks
Current plans and prices
See what Mighty Networks charges on their pricing page.
Cardel: An alternative to
Help Scout and Mighty Networks
You don't pay until you publish.
Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.
Common questions
Is Cardel an alternative to Help Scout or Mighty Networks?
Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Help Scout or Mighty Networks when you want your work, audience, and sales in one place. The feature list on this page shows where Help Scout and Mighty Networks are marked.
Can I use Cardel with Help Scout or Mighty Networks?
Yes. Cardel pages can link out to other products, so you can keep Help Scout or Mighty Networks for what it does best and bring the rest of your work to Cardel.
How much does Cardel cost compared with Help Scout and Mighty Networks?
You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Help Scout and Mighty Networks set their own prices, so check their pricing pages on this page for current plans.
How do I switch from Help Scout or Mighty Networks to Cardel?
Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.