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Help ScoutvsStan Store

Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts. Stan Store is a link-in-bio store for courses, downloads, calls, and memberships.

How Help Scout and Stan Store compare

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Stan Store makes selling from your bio link almost effortless. Digital downloads, courses, coaching calls with booking, memberships, and lead magnets sit on one mobile-first page with checkout, plus email marketing and funnels on the higher plan. For a creator selling to social followers on their phone, it removes nearly every step.

Where they are different

Help Scout

  • Help Scout is the support tool beside your site.
  • Help Scout handles email and Beacon chat for anyone.
  • Help Scout has no marketing email.

Stan Store

  • Stan is a page at stan.store/you.
  • Stan emails from its platform.
  • Stan books calls with payment.

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

Choose Stan Store when you sell downloads, courses, and calls to a social audience and want one link that does it all.

Compare features

What's on Help Scout and Stan Store

A check means that capability is available. Help Scout and Stan Store are marked only when the offer is comparable, not the same product.

Audience and email

  • Audience
    Help Scout: Included
    Stan Store: Included
  • Marketing emails
    Help Scout: Not included
    Stan Store: Included
  • Campaign workflows
    Help Scout: Not included
    Stan Store: Included

Messaging

  • Built-in chat
    Help Scout: Included
    Stan Store: Not included
  • Messaging Center
    Help Scout: Included
    Stan Store: Not included

Commerce

  • Shop payments
    Help Scout: Not included
    Stan Store: Included
  • Scheduling and bookingsLink to external scheduling available on Starter.
    Help Scout: Not included
    Stan Store: Included

Team

  • AI Assistant
    Help Scout: Included
    Stan Store: Included

* Note: This table does not capture every feature of Help Scout or Stan Store, and is not intended as a comprehensive list. We keep this page current, but Help Scout or Stan Store may add or remove features that are not shown here.

Help Scout vs Stan Store pricing

Compare plans, prices, and what it costs to get started.

Cardel: An alternative to
Help Scout and Stan Store

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Help Scout or Stan Store?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Help Scout or Stan Store when you want your work, audience, and sales in one place. The feature list on this page shows where Help Scout and Stan Store are marked.

  • Can I use Cardel with Help Scout or Stan Store?

    Yes. Cardel pages can link out to other products, so you can keep Help Scout or Stan Store for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Help Scout and Stan Store?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Help Scout and Stan Store set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Help Scout or Stan Store to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.