Is Cardel an alternative to Help Scout or Tertulia?

Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Help Scout or Tertulia when you want your work, audience, and sales in one place. The feature list on this page shows where Help Scout and Tertulia are marked.

Can I use Cardel with Help Scout or Tertulia?

Yes. Cardel pages can link out to other products, so you can keep Help Scout or Tertulia for what it does best and bring the rest of your work to Cardel.

How much does Cardel cost compared with Help Scout and Tertulia?

You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Help Scout and Tertulia set their own prices, so check their pricing pages on this page for current plans.

How do I switch from Help Scout or Tertulia to Cardel?

Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

Compare

Help ScoutvsTertulia

Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts. Tertulia builds an author website from an ISBN, with a list, events, and direct book sales.

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How Help Scout and Tertulia compare

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Tertulia for Authors is a website built around the books. Enter an ISBN or ASIN and it imports the covers, descriptions, reviews, and buy links, then adds a blog, an events calendar, and a mailing list. Pro adds direct sales and newsletters. That is real strength. If the site should come from the catalog instead of a blank page, Tertulia is built for exactly that.

Where they are different

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

Choose Tertulia when the center of the work is the book catalog: imported pages, retailer links, events, a reader magnet, and direct ebook, audiobook, print, and merchandise sales with no Tertulia commission.

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What's on Help Scout and Tertulia

A check means that capability is available. Help Scout and Tertulia are marked only when the offer is comparable, not the same product.

Site and brand

Workspace site
Help Scout: Not included
Tertulia: Included

Public content

Blog
Help Scout: Not included
Tertulia: Included

Audience and email

Audience
Help Scout: Included
Tertulia: Included
Email on your domain
Help Scout: Included
Tertulia: Not included
Marketing emails
Help Scout: Not included
Tertulia: Included

Messaging

Built-in chat
Help Scout: Included
Tertulia: Not included
Messaging Center
Help Scout: Included
Tertulia: Not included

Commerce

Shop payments
Help Scout: Not included
Tertulia: Included

Team

Admin users
Help Scout: Included
Tertulia: Not included

Feature comparison for Help Scout and Tertulia
Feature	Help Scout	Tertulia
Site and brand
Workspace site	Not included	Included
Public content
Blog	Not included	Included
Audience and email
Audience	Included	Included
Email on your domain	Included	Not included
Marketing emails	Not included	Included
Messaging
Built-in chat	Included	Not included
Messaging Center	Included	Not included
Commerce
Shop payments	Not included	Included
Team
Admin users	Included	Not included

* Note: This table does not capture every feature of Help Scout or Tertulia, and is not intended as a comprehensive list. We keep this page current, but Help Scout or Tertulia may add or remove features that are not shown here.