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Help ScoutvsZenpage

Help Scout is a human-feeling help desk: shared inbox, Docs, Beacon chat, and AI drafts. Zenpage gives authors a free site that sells ebooks and signed copies with no commission.

How Help Scout and Zenpage compare

Help Scout is support that feels like email from a person. A shared inbox with assignments and saved replies, Docs for a knowledge base, Beacon for chat and self-service, customer profiles, workflows, reports, and AI drafts and summaries help small teams deliver warm, organized support. Nothing about it feels like a ticket number.

Zenpage turns one Amazon link or ISBN into a finished author site. It finds the rest of your books with their covers and buy links, picks a template that suits your genre, and sets up search data, share previews, and a sitemap before you touch a setting. Ebooks, audiobooks, and signed print copies sell straight from the book page through your own Stripe account, files reach the buyer by email within seconds, and Zenpage takes no commission. Every reader confirms by email, a free first chapter can go out on signup, and the whole thing is free, built by one person who answers every message personally.

Where they are different

Help Scout

  • Help Scout is the support tool beside your site.
  • Help Scout handles email and Beacon chat for anyone.
  • Help Scout has no marketing email.

Zenpage

  • Zenpage collects readers and hands them to Mailchimp, Kit, Beehiiv, Brevo, MailerLite, or Substack, and it does not send newsletters itself.
  • Zenpage sells files and print copies with no Zenpage fee and delivers downloads automatically.
  • Zenpage's contact page shows your email address and its blog has no comments.
  • Zenpage templates have fixed layouts and font pairings, with no custom pages.

Choose Help Scout when a small team needs a warm, organized help desk with a knowledge base.

Choose Zenpage when you want a free site that sells your ebooks and signed copies directly, and you already have an email service you like.

Compare features

What's on Help Scout and Zenpage

A check means that capability is available. Help Scout and Zenpage are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Help Scout: Not included
    Zenpage: Included

Public content

  • Blog
    Help Scout: Not included
    Zenpage: Included

Audience and email

  • Audience
    Help Scout: Included
    Zenpage: Included
  • Email on your domain
    Help Scout: Included
    Zenpage: Not included

Messaging

  • Messaging Center
    Help Scout: Included
    Zenpage: Not included

Commerce

  • Shop payments
    Help Scout: Not included
    Zenpage: Included

Team

  • AI Assistant
    Help Scout: Included
    Zenpage: Not included

* Note: This table does not capture every feature of Help Scout or Zenpage, and is not intended as a comprehensive list. We keep this page current, but Help Scout or Zenpage may add or remove features that are not shown here.

Help Scout vs Zenpage pricing

Compare plans, prices, and what it costs to get started.

Cardel: An alternative to
Help Scout and Zenpage

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Help Scout or Zenpage?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Help Scout or Zenpage when you want your work, audience, and sales in one place. The feature list on this page shows where Help Scout and Zenpage are marked.

  • Can I use Cardel with Help Scout or Zenpage?

    Yes. Cardel pages can link out to other products, so you can keep Help Scout or Zenpage for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Help Scout and Zenpage?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Help Scout and Zenpage set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Help Scout or Zenpage to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.