Is Cardel an alternative to Acuity Scheduling or Crisp?

Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Acuity Scheduling or Crisp when you want your work, audience, and sales in one place. The feature list on this page shows where Acuity Scheduling and Crisp are marked.

Can I use Cardel with Acuity Scheduling or Crisp?

Yes. Cardel pages can link out to other products, so you can keep Acuity Scheduling or Crisp for what it does best and bring the rest of your work to Cardel.

How much does Cardel cost compared with Acuity Scheduling and Crisp?

You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Acuity Scheduling and Crisp set their own prices, so check their pricing pages on this page for current plans.

How do I switch from Acuity Scheduling or Crisp to Cardel?

Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

Compare

Acuity SchedulingvsCrisp

Acuity Scheduling runs appointment businesses with intake forms, reminders, and payments. Crisp is a shared inbox and live chat for small teams with bots and a knowledge base.

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How Acuity Scheduling and Crisp compare

Acuity Scheduling is built for businesses that live by the appointment. Client self-booking, calendar sync, intake forms, automated reminders, packages and memberships, gift certificates, payments at booking, and multiple staff calendars keep a salon, clinic, or coach running. It is part of Squarespace and works with or without a Squarespace site.

Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.

Where they are different

Acuity Scheduling

Acuity is the appointment system.
Acuity keeps a client list with notes.
Acuity sends confirmations.

Crisp

Crisp bolts onto any site.
Crisp chats with anyone who lands.
Crisp campaigns are support-flavored.

Choose Acuity Scheduling when appointments are the business and you need reminders, intake, packages, and staff calendars.

Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.

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What's on Acuity Scheduling and Crisp

A check means that capability is available. Acuity Scheduling and Crisp are marked only when the offer is comparable, not the same product.

Audience and email

Audience
Acuity Scheduling: Included
Crisp: Included
Marketing emails
Acuity Scheduling: Not included
Crisp: Included

Messaging

Messaging Center
Acuity Scheduling: Not included
Crisp: Included

Commerce

Shop payments
Acuity Scheduling: Included
Crisp: Not included
Scheduling and bookingsLink to external scheduling available on Starter.
Acuity Scheduling: Included
Crisp: Not included

Team

Admin users
Acuity Scheduling: Included
Crisp: Included
Per-admin permissions
Acuity Scheduling: Included
Crisp: Included

Feature comparison for Acuity Scheduling and Crisp
Feature	Acuity Scheduling	Crisp
Audience and email
Audience	Included	Included
Marketing emails	Not included	Included
Messaging
Messaging Center	Not included	Included
Commerce
Shop payments	Included	Not included
Scheduling and bookingsLink to external scheduling available on Starter.	Included	Not included
Team
Admin users	Included	Included
Per-admin permissions	Included	Included

* Note: This table does not capture every feature of Acuity Scheduling or Crisp, and is not intended as a comprehensive list. We keep this page current, but Acuity Scheduling or Crisp may add or remove features that are not shown here.