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CardelvsCrisp

Crisp is a shared inbox and live chat for small teams with bots and a knowledge base. Cardel is your site, audience, shop, emails, bookings, and inbox on one domain.

How Cardel and Crisp compare

Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own. Cardel is not a help desk by design: no anonymous-visitor chatting, chatbots, or social channels, yet.


Where they are different

  • Crisp bolts onto any site. Cardel is the site, with blog, Showcase, Shop, Videos, Schedule, and reader comments.

  • Crisp chats with anyone who lands. Cardel chats with signed-in readers and gathers their messages, contact form, and email on your domain in one Messaging Center with AI Suggest.

  • Crisp campaigns are support-flavored. Cardel has an audience list with tags, campaign workflows, and post-to-email.

Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.

Choose Cardel when the inbox should live inside your site, audience, shop or bookings on one domain.

You are the Forgemaster. Cardel is your forge. What you build is yours.


Common questions

  • Is Cardel a Crisp alternative?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Crisp when you want your work, audience, and sales in one place. The feature list below shows where the two overlap and where they part.

  • Can I use Cardel and Crisp together?

    Yes. Cardel pages can link out to other products, so you can keep Crisp for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared to Crisp?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Crisp sets its own prices, so check their pricing page below for current plans.

  • How do I switch from Crisp to Cardel?

    Choose Start for Free, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

Compare features

What's on Cardel and Crisp

A check means that capability is available. Crisp is marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Cardel: Included
    Crisp: Not included

Audience and email

  • Audience
    Cardel: Included
    Crisp: Included
  • Email on your domain
    Cardel: Included
    Crisp: Included
  • Marketing emails
    Cardel: Included
    Crisp: Included
  • Campaign workflows
    Cardel: Included
    Crisp: Included

Messaging

  • Built-in chat
    Cardel: Included
    Crisp: Included
  • Messaging Center
    Cardel: Included
    Crisp: Included
  • AI Suggest
    Cardel: Included
    Crisp: Included

Commerce

  • Shop payments
    Cardel: Included
    Crisp: Not included
  • Scheduling and bookingsLink to external scheduling available on Starter.
    Cardel: Included
    Crisp: Not included

Team

  • Admin users
    Cardel: Included
    Crisp: Included
  • Per-admin permissions
    Cardel: Included
    Crisp: Included

Other

  • Anonymous chat
    Cardel: Not included
    Crisp: Included
  • SMS channels
    Cardel: Not included
    Crisp: Included
  • Chatbots
    Cardel: Not included
    Crisp: Included
  • Video calls in chat
    Cardel: Not included
    Crisp: Included

* Note: This table does not capture every feature of Cardel or Crisp, and is not intended as a comprehensive list. We keep this page current, but Cardel or Crisp may add or remove features that are not shown here.

Cardel vs Crisp pricing

Compare plans, prices, and what it costs to get started.

  • Cardel

    You don't pay until you publish

    Build at no cost, then choose Starter, Pro, or Studio when your site goes live.

  • Crisp

    Current plans and prices

    See what Crisp charges on their pricing page.

Forge your community

Choose Cardel

Looking for a Crisp alternative? Bring your work to a site of your own.