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CrispvsFramer

Crisp is a shared inbox and live chat for small teams with bots and a knowledge base. Framer lets designers ship animated marketing sites and a CMS from the canvas.

How Crisp and Framer compare

Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.

Framer is the fastest way from design canvas to live site. Freeform layout, effects and animations, a CMS, localization, and a template community let designers publish marketing sites that look and move like products. If you think in Figma and want the site to feel that way, Framer is a joy.

Where they are different

Crisp

  • Crisp bolts onto any site.
  • Crisp chats with anyone who lands.
  • Crisp campaigns are support-flavored.

Framer

  • Framer ends at publish.
  • Framer has no reader accounts.
  • Framer sells nothing natively.

Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.

Choose Framer when the site is a designed artifact and motion matters.

Compare features

What's on Crisp and Framer

A check means that capability is available. Crisp and Framer are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Crisp: Not included
    Framer: Included

Audience and email

  • Audience
    Crisp: Included
    Framer: Not included
  • Email on your domain
    Crisp: Included
    Framer: Not included
  • Marketing emails
    Crisp: Included
    Framer: Not included
  • Campaign workflows
    Crisp: Included
    Framer: Not included

Messaging

  • Built-in chat
    Crisp: Included
    Framer: Not included
  • Messaging Center
    Crisp: Included
    Framer: Not included

Team

  • Admin users
    Crisp: Included
    Framer: Included

* Note: This table does not capture every feature of Crisp or Framer, and is not intended as a comprehensive list. We keep this page current, but Crisp or Framer may add or remove features that are not shown here.

Crisp vs Framer pricing

Compare plans, prices, and what it costs to get started.

  • Crisp

    Current plans and prices

    See what Crisp charges on their pricing page.

  • Framer

    Current plans and prices

    See what Framer charges on their pricing page.

Cardel: An alternative to
Crisp and Framer

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Crisp or Framer?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Crisp or Framer when you want your work, audience, and sales in one place. The feature list on this page shows where Crisp and Framer are marked.

  • Can I use Cardel with Crisp or Framer?

    Yes. Cardel pages can link out to other products, so you can keep Crisp or Framer for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Crisp and Framer?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Crisp and Framer set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Crisp or Framer to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.