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CrispvsKartra

Crisp is a shared inbox and live chat for small teams with bots and a knowledge base. Kartra joins checkout, email automation, memberships, and a helpdesk in one system.

How Crisp and Kartra compare

Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.

Kartra is the operator's all-in-one. Checkouts with one-time, recurring, or installment pricing, email and SMS campaigns that react to what a lead does, membership portals for courses, calendars with paid bookings, a helpdesk with tickets and a wiki, and split tests on up to four page versions. If you run offers, sequences, and a member area as one machine and want the analytics to match, Kartra was built for exactly that.

Where they are different

Crisp

  • Crisp bolts onto any site.
  • Crisp chats with anyone who lands.
  • Crisp campaigns are support-flavored.

Kartra

  • Kartra pages are campaign pages first.
  • Kartra has blog page templates and a WordPress push, not a blog engine.
  • Kartra's helpdesk takes tickets from a forwarded support address on Growth and up.

Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.

Choose Kartra when you sell through checkouts and sequences, deliver inside memberships, and want a helpdesk, affiliates, SMS, and split testing wired to the same lead record.

Compare features

What's on Crisp and Kartra

A check means that capability is available. Crisp and Kartra are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Crisp: Not included
    Kartra: Included

Audience and email

  • Audience
    Crisp: Included
    Kartra: Included
  • Email on your domain
    Crisp: Included
    Kartra: Included
  • Marketing emails
    Crisp: Included
    Kartra: Included
  • Campaign workflows
    Crisp: Included
    Kartra: Included

Messaging

  • Built-in chat
    Crisp: Included
    Kartra: Included
  • Messaging Center
    Crisp: Included
    Kartra: Included
  • AI Suggest
    Crisp: Included
    Kartra: Not included

Commerce

  • Shop payments
    Crisp: Not included
    Kartra: Included
  • Scheduling and bookingsLink to external scheduling available on Starter.
    Crisp: Not included
    Kartra: Included

Team

  • Admin users
    Crisp: Included
    Kartra: Included
  • Per-admin permissions
    Crisp: Included
    Kartra: Included

* Note: This table does not capture every feature of Crisp or Kartra, and is not intended as a comprehensive list. We keep this page current, but Crisp or Kartra may add or remove features that are not shown here.

Crisp vs Kartra pricing

Compare plans, prices, and what it costs to get started.

  • Crisp

    Current plans and prices

    See what Crisp charges on their pricing page.

  • Kartra

    Current plans and prices

    See what Kartra charges on their pricing page.

Cardel: An alternative to
Crisp and Kartra

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Common questions

  • Is Cardel an alternative to Crisp or Kartra?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Crisp or Kartra when you want your work, audience, and sales in one place. The feature list on this page shows where Crisp and Kartra are marked.

  • Can I use Cardel with Crisp or Kartra?

    Yes. Cardel pages can link out to other products, so you can keep Crisp or Kartra for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Crisp and Kartra?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Crisp and Kartra set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Crisp or Kartra to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.