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CrispvsMedium

Crisp is a shared inbox and live chat for small teams with bots and a knowledge base. Medium gives writers a built-in readership and Partner Program earnings without a site.

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How Crisp and Medium compare

Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.

Medium is where a good essay can find readers on its own. The editor is calm, publications curate, the algorithm and topics surface work to members, and the Partner Program pays writers from member reading time. You bring words; Medium brings the audience and the distribution.

Where they are different

Crisp

  • Crisp bolts onto any site.
  • Crisp chats with anyone who lands.
  • Crisp campaigns are support-flavored.

Medium

  • Medium owns the reader relationship.
  • Medium is one publication format.
  • Medium claps and responses stay on Medium.

Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.

Choose Medium when you want readers and modest earnings without owning a site or a list.

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What's on Crisp and Medium

A check means that capability is available. Crisp and Medium are marked only when the offer is comparable, not the same product.

Audience and email

  • Audience
    Crisp: Included
    Medium: Not included
  • Marketing emails
    Crisp: Included
    Medium: Not included

Messaging

  • Messaging Center
    Crisp: Included
    Medium: Not included

Team

  • Admin users
    Crisp: Included
    Medium: Included
  • Per-admin permissions
    Crisp: Included
    Medium: Included

* Note: This table does not capture every feature of Crisp or Medium, and is not intended as a comprehensive list. We keep this page current, but Crisp or Medium may add or remove features that are not shown here.

Crisp vs Medium pricing

Compare plans, prices, and what it costs to get started.

  • Crisp

    Current plans and prices

    See what Crisp charges on their pricing page.

    See Crisp pricing

  • Medium

    Current plans and prices

    See what Medium charges on their pricing page.

    See Medium pricing

Cardel: An alternative to
Crisp and Medium

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Build Your SiteSee Cardel pricing

Common questions

  • Is Cardel an alternative to Crisp or Medium?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Crisp or Medium when you want your work, audience, and sales in one place. The feature list on this page shows where Crisp and Medium are marked.

  • Can I use Cardel with Crisp or Medium?

    Yes. Cardel pages can link out to other products, so you can keep Crisp or Medium for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Crisp and Medium?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Crisp and Medium set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Crisp or Medium to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

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