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CrispvsKit

Crisp is a shared inbox and live chat for small teams with bots and a knowledge base. Kit, formerly ConvertKit, is creator email: forms, automations, paid newsletters, and a network.

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How Crisp and Kit compare

Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.

Kit, formerly ConvertKit, is email marketing made for creators. Forms and landing pages, tags and segments, visual automations, sequences, a Creator Network for recommendations, paid newsletters, and Kit Commerce for digital products give a creator everything the list needs, with a free plan to start. It is thoughtful and built by people who know creators.

Where they are different

Crisp

  • Crisp bolts onto any site.
  • Crisp chats with anyone who lands.
  • Crisp campaigns are support-flavored.

Kit

  • Kit's landing pages are lead capture.
  • Kit sends from its infrastructure.
  • Kit Commerce sells digital products.

Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.

Choose Kit when the list is the business and you want the deepest creator-focused email tooling.

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What's on Crisp and Kit

A check means that capability is available. Crisp and Kit are marked only when the offer is comparable, not the same product.

Site and brand

  • Workspace site
    Crisp: Not included
    Kit: Included

Audience and email

  • Audience
    Crisp: Included
    Kit: Included
  • Email on your domain
    Crisp: Included
    Kit: Not included
  • Marketing emails
    Crisp: Included
    Kit: Included
  • Campaign workflows
    Crisp: Included
    Kit: Included

Messaging

  • Built-in chat
    Crisp: Included
    Kit: Not included
  • Messaging Center
    Crisp: Included
    Kit: Not included

Commerce

  • Shop payments
    Crisp: Not included
    Kit: Included

Team

  • Admin users
    Crisp: Included
    Kit: Included

* Note: This table does not capture every feature of Crisp or Kit, and is not intended as a comprehensive list. We keep this page current, but Crisp or Kit may add or remove features that are not shown here.

Crisp vs Kit pricing

Compare plans, prices, and what it costs to get started.

  • Crisp

    Current plans and prices

    See what Crisp charges on their pricing page.

    See Crisp pricing

  • Kit

    Current plans and prices

    See what Kit charges on their pricing page.

    See Kit pricing

Cardel: An alternative to
Crisp and Kit

You don't pay until you publish.

Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.

Build Your SiteSee Cardel pricing

Common questions

  • Is Cardel an alternative to Crisp or Kit?

    Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Crisp or Kit when you want your work, audience, and sales in one place. The feature list on this page shows where Crisp and Kit are marked.

  • Can I use Cardel with Crisp or Kit?

    Yes. Cardel pages can link out to other products, so you can keep Crisp or Kit for what it does best and bring the rest of your work to Cardel.

  • How much does Cardel cost compared with Crisp and Kit?

    You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Crisp and Kit set their own prices, so check their pricing pages on this page for current plans.

  • How do I switch from Crisp or Kit to Cardel?

    Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.

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Cardel vs Crisp

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