How Crisp and Outseta compare
Crisp is a shared inbox that small teams can afford. Live chat, email, WhatsApp, Messenger, and Instagram land in one place, with chatbots, a knowledge base, campaigns, a CRM, and MagicReply AI to speed answers. It is priced per workspace rather than per seat, which is rare and kind.
Outseta is the quiet workhorse behind many paid memberships and small SaaS products. Subscription billing, authentication and gated content, a CRM, email marketing, and a support desk come together so a founder can add a paying membership to any site they already have. It is well designed, honest, and built by people who use it.
Where they are different
Crisp
- Crisp bolts onto any site.
- Crisp chats with anyone who lands.
- Crisp campaigns are support-flavored.
Outseta
- Outseta attaches to a site you build elsewhere.
- Outseta bills subscriptions.
- Outseta's support desk handles tickets.
Choose Crisp when you need a multichannel support inbox with live chat and bots for a team.
Choose Outseta when you sell a subscription and need billing, logins, CRM, and support in one place behind your own site.
Compare features
What's on Crisp and Outseta
A check means that capability is available. Crisp and Outseta are marked only when the offer is comparable, not the same product.
Audience and email
- AudienceCrisp: IncludedOutseta: Included
- Email on your domainCrisp: IncludedOutseta: Included
- Marketing emailsCrisp: IncludedOutseta: Included
- Campaign workflowsCrisp: IncludedOutseta: Included
Messaging
- Built-in chatCrisp: IncludedOutseta: Included
- Messaging CenterCrisp: IncludedOutseta: Included
Commerce
- Shop paymentsCrisp: Not includedOutseta: Included
Team
- Admin usersCrisp: IncludedOutseta: Included
- Per-admin permissionsCrisp: IncludedOutseta: Included
* Note: This table does not capture every feature of Crisp or Outseta, and is not intended as a comprehensive list. We keep this page current, but Crisp or Outseta may add or remove features that are not shown here.
Crisp vs Outseta pricing
Compare plans, prices, and what it costs to get started.
Crisp
Current plans and prices
See what Crisp charges on their pricing page.
Outseta
Current plans and prices
See what Outseta charges on their pricing page.
Cardel: An alternative to
Crisp and Outseta
You don't pay until you publish.
Cardel provides a home for your craft. Share and sell your work, grow your audience, and bring your community together on a site of your own.
Common questions
Is Cardel an alternative to Crisp or Outseta?
Cardel is a home for your craft: a site of your own with a blog, newsletter, shop, community, and one inbox. It can replace Crisp or Outseta when you want your work, audience, and sales in one place. The feature list on this page shows where Crisp and Outseta are marked.
Can I use Cardel with Crisp or Outseta?
Yes. Cardel pages can link out to other products, so you can keep Crisp or Outseta for what it does best and bring the rest of your work to Cardel.
How much does Cardel cost compared with Crisp and Outseta?
You don't pay for Cardel until you publish. Choose Starter, Pro, or Studio when your site goes live. Crisp and Outseta set their own prices, so check their pricing pages on this page for current plans.
How do I switch from Crisp or Outseta to Cardel?
Start with Build Your Site, set up your home, and bring your work over at your own pace. You do not have to move everything on day one.